CivicChat *POSTPONED

The Civilian Complaint Review Board (CCRB) is a vital resource for New Yorkers, investigating allegations of police misconduct to ensure transparency and trust. While the CCRB maintains an extensive database of thousands of annual grievances, navigating this information can be a hurdle for the average resident or civil rights advocate. CivilChat was created to bridge that gap.

CivilChat is an intuitive chatbot designed to make CCRB data more accessible than ever. Instead of navigating complex databases, users can ask plain-language questions to uncover specific insights. The tool intelligently converts these questions into queries that search through official records, summarizing the findings into clear responses.

By turning raw data into meaningful conversation, CivilChat empowers New Yorkers to better understand the systems meant to protect them. Our goal is to support both the community and public agencies in their shared mission of accountability and excellence in service to New York City.